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Store Policies

Money-Back Guarantee

Olde Carriage Sugarwoods is committed to your complete satisfaction. If for any reason you are not totally satisfied with any product you buy from us just return the product to us within 30 days of the purchase date, and we'll give you a full refund of the product cost or a replacement, whichever you choose.

Contact Information

Olde Carriage Sugarwoods
93 N. Olde Carriage Road
Charlotte, VT 05445
Phone: 802-425-4928
E-Mail: info@oldecarriagesugarwoods.com

Ordering Informationflat fee mls

We accept Visa, MasterCard, American Express, Discover and Paypal.

Phone Orders: If you would like to order over the phone, please call Jim at 802-425-4928. Please have your order complete and credit card number, expiration date, security and zip code ready to expedite the ordering process. If we are not available, please leave a message, and we will promptly return your call.

Shipping Policies

Shipping within the USA is via U.P.S. Shipping charges are based on your ship to location, total weight, and the shipping method chosen. NOTE: Our default shipping service shows as UPS. We sometimes use USPS Priority Mail, but for calculation purposes it will show UPS. If you order a product from our Maple Specials page, the shipping charge on your invoice will be deducted when the item is shipped.

You can choose from the following shipping methods:

UPS Ground - Delivery times are approximately 1 to 3 days for the East Coast (except Florida), 4 to 5 days for Central U.S. and Florida, and 5 to 7 days for Western states and coast.

UPS 2nd Day Air - This method is an economical alternative for time-sensitive shipments that do not require overnight or morning service. Guaranteed on-time delivery to all 50 states and Puerto Rico by the end of the second business day. Intra-Alaska shipments are not guaranteed. Deliveries to remote locations in Alaska may take an additional 1-5 days.

UPS 3 Day Select - This method offers the ideal mix of economy and guaranteed on-time delivery. Guaranteed delivery within 3 business days to and from every U.S. address in the 48 contiguous states.

APO/FPO locations will be shipped via U.S. Postal Service Priority Mail.

International Orders will be shipped via U.S. Postal Service Priority Mail. Additional shipping charges will apply and we will contact you via e-mail with the total amount of the charges.

All orders will ship within two business days of the receipt of your order. If you have questions, please call us anytime at 802-425-4928.



Olde Carriage Sugarwoods
93 N. Olde Carriage Road
Charlotte, VT 05445
Phone: 802-425-4928
E-Mail: info@oldecarriagesugarwoods.com


Store Policies